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Txu Energy

TXU Energy Plans, Rates and Reviews

Written by Tessie Devlin

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Edited by Aviva Hauser

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Last Updated:

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About TXU Energy

TXU Energy is a popular Texas energy provider that sells energy plans to residents and businesses across the state. Remember, most residents in Texas can choose their energy provider in the deregulated energy market. TXU is one of the best electric companies in the state. It offers fixed-rate, variable-rate, and green energy plans. You can find available TXU rates and plans in your area on the Choose Energy marketplace. Enter your ZIP code to start comparing your electricity options from TXU.

Why choose TXU Energy

TXU Energy has reliable service and affordable electricity rates. If you are a new customer, you have a 60-day satisfaction guarantee. You can cancel or change plans if desired, and the company’s variety of plans fits the needs of many different customers.

TXU energy plan offerings include:

  • Fixed-rate plans with terms from 12 to 36 months
  • Variable-rate plans with month-to-month pricing
  • Plans with 100% green energy

Everything you need to know about TXU Energy

TXU Energy is one of the top energy providers in the state. We partner with the most trusted electricity companies at Choose Energy, and we only feature providers who meet and maintain our criteria. Reliability, plan variety, affordability, and customer satisfaction are all categories in which TXU Energy excels.

Types of electricity rates offered by TXU Energy

There are several types of TXU Energy plans, including fixed- and variable-rate options.

  • Fixed-rate plans: With a fixed-rate plan, you pay a set rate per kilowatt-hour (kWh) for the electricity you use each month. Most fixed-rate contracts last between 12 and 36 months. This plan is best for those who want stability and protection from changes in the energy market. But, you may have to pay an early termination fee (ETF) if you cancel your contract before it expires.
  • Variable-rate plans: These plans are ideal for consumers who do not want a lengthy contract. Your monthly rate changes based on the wholesale energy cost, so your electricity bills may fluctuate depending on energy demand shifts throughout the year. However, with a variable-rate plan, you can change plans anytime without paying an ETF.

Enter your ZIP code to learn more about TXU Energy rates and plan types in your area.

No-deposit options from TXU Energy

Many electricity suppliers run credit checks and require deposits from customers who don’t meet their credit threshold. If you want to avoid paying a deposit or undergoing a credit check, a no-deposit plan such as a prepaid electricity plan could be your best choice. TXU Energy doesn’t offer prepaid plans, but you can filter your search results on our marketplace to find available no-deposit and prepaid plans.

Green energy with TXU Energy

Like all electricity plans in Texas, every TXU Energy plan includes some renewable energy. The company also offers 100% green plan options. You can even “green up” any TXU plan, and the company will buy electricity or renewable energy credits to offset your energy usage. You can learn about a plan’s renewable content by looking at its Electricity Facts Label (EFL).

Moving or transferring service with TXU Energy

If you’re moving within TXU’s service area, you can transfer your TXU plan by reaching out to TXU Energy directly. You can set up your new service on the same day or up to 90 days in advance. If you move to an area where TXU Energy does not operate, you can switch to a new provider without paying an ETF. Use the Choose Energy marketplace to explore plans and find cheap electricity in your new area by entering your new ZIP code.

Renting with TXU Energy

You can also sign up for a TXU Energy plan if you rent a home or apartment. TXU offers variable-rate plans, which can be an excellent choice for renters who want to avoid a long-term contract. You can also find TXU fixed-rate plans for terms as short as 12 months and transfer your energy plan whenever you move.

Cancellation fees

Most energy providers — including TXU — charge an ETF on their fixed-rate plans. You’ll pay this TXU cancellation fee if you cancel your service before your contract ends (unless you’re moving out of your provider’s service area). The fee depends on your provider and the length of your contract. TXU Energy charges fees ranging from $150 to $395 for early cancellations.

Satisfaction guarantee

TXU Energy offers a 60-day satisfaction guarantee. If you’re unhappy with your plan, you can cancel within 60 days of your activation date without paying a cancellation fee. Before you cancel, the company will try to find a better fit for you in other TXU energy plans.

TXU Energy business electricity

TXU Energy offers personalized service and customizable plans for businesses of any size. TXU’s business plans have a 60-day satisfaction guarantee like its residential plans. Find out more about customized commercial electricity plan options and request a quote today. 

Other TXU Energy initiatives

TXU Energy offers more than electricity plans. Here are some of the company’s other programs and community initiatives:

  • Home protection plans: TXU Energy offers a variety of home protection plans to cover your heating and cooling systems, appliances, plumbing, and electrical systems.
  • Electric Vehicle (EV) Pass: If you have an EV, you can get 50% off your TXU Energy electricity rate every weeknight and all weekend.
  • TXU Energy Aid: TXU Energy helps Texas residents struggling to pay their electricity bills.
  • Trees Across Texas: TXU Energy has planted thousands of trees across various communities in Texas. Many come from the TXU Energy Urban Tree Farm and Education Center.
  • Energy in Action: The company’s employee volunteer program encourages its team members to give back to local communities.
  • Energy Assistance Workshops: This program informs social service agencies about electricity service and assistance plans.

TXU Energy plans

Customers can choose from several TXU Energy plans with various rates and terms. The following are some of the most popular TXU plans on the Choose Energy marketplace:

Smart Edge 12 or 24

With this 12- or 24-month fixed-rate TXU plan, you can get a bill credit of $30 for each billing cycle when you use more than 800 kWh in a given month. We recommend this plan if you consistently use at least this much energy. You’ll pay an ETF of $150 or $295 if you cancel your plan early, depending on the length of your plan. 

Flex Rewards

This variable-rate plan allows you to renew monthly and receive a 3% cashback loyalty reward. As you are not locked into a specified term, there are no early cancellation fees, but your usage rate can vary from month to month. This option is great for customers who prefer to avoid a contract.

Free Nights & Solar Days 12 and 24 (8 p.m.)

These 12-month and 24-month fixed-rate plans use 100% renewable energy. TXU Energy purchases solar power and renewable solar and wind energy credits to match your total usage.

Customers receive a 100% discount on all daily energy charges between 8 p.m. and 4:59 a.m. We recommend this plan to customers who spend more time at home in the evenings.

Smart Deal 12, 24, or 36

This fixed-rate plan can have a 12-, 24-, or 36-month contract. You can receive a Smart Savings bill credit of $30 for each billing cycle in which your usage exceeds 1,200 kWh. As with TXU’s other fixed-rate plans, you’ll pay an ETF for canceling early — $150, $295, or $395.

TXU Energy service areas

With roughly 2 million customers, TXU Energy serves many cities and communities in Texas.

TXU Energy electric rates in Texas

Choose Energy makes comparing TXU Energy rates simple. Depending on where you live, your TXU rates per kWh can vary from different delivery fees charged by utility companies. That’s why it’s essential to search for electricity rates near you. Enter your ZIP code to get the most accurate plan and rate information.

TXU Energy reviews

Overall Score5/5
Customer Service Score5/5
Online Accessibility Score5/5
Business History Score5/5

At Choose Energy, we take the time to review each of our trusted providers so you can learn more about any company you’re considering. We’ve broken down our scoring model into three main categories:

  • Customer service
  • Online accessibility
  • Business history

Using these criteria, Choose Energy assigns impartial reviews to top electricity providers in Texas. TXU Energy currently scores 5 out of 5. To learn more about electric provider reviews, browse our full list here.

Tips for choosing the best TXU energy plan

Choose Energy simplifies starting or switching to a new plan. Once you choose your energy plan, your new provider will set up your electricity.

A few things to remember when shopping TXU energy plans

Read the EFL. Before making a final decision on a plan, check its EFL. For each plan, you’ll learn:

  • Price per kWh based on how much electricity you use
  • How much of the plan’s energy comes from renewable sources
  • The plan’s ETFs, if applicable

Enjoy hands-off setup. Once you choose your plan, TXU Energy will complete the process with your utility or transmission and distribution service provider (TDSP). There won’t be any disruption of service during the switch.

Understand your electricity bill. Your bill will contain charges from TXU Energy for the electricity you use and from your utility or TDSP for delivering it to your home. The TDSP also maintains the power lines and restores outages. Contact your utility company (not your provider) if your power goes out.

How shopping for electricity works

Thanks to energy deregulation in Texas, homeowners and business owners can choose their energy provider. The Choose Energy marketplace streamlines this process by showing you available rates and plans from electricity companies near you, all in one place.

Enter your ZIP code if you’re ready to start shopping for an electricity company near you. You can filter for specific providers, types of plans, contract lengths, green energy, and more. Once you choose the right plan, you can sign up from our marketplace in just minutes.

Tips to lower your electricity bill

If you want to save money on electricity, you can reduce your energy consumption by switching to more efficient appliances, sealing windows and doors, and reducing your HVAC usage. Another effective way to save is by switching to a more affordable energy plan. Learn more by checking our guide to lowering your electricity bill and using the Choose Energy marketplace to browse cheap electricity rates.

Contact TXU Energy

  • Headquarters: Irving, Texas
  • Bill pay: Log in to your TXU Energy account or call 800-818-6132.
  • Customer service: 800-818-6132  
  • Outages: Report to your utility company.

Frequently asked questions about TXU Energy

What services does TXU Energy offer?

TXU Energy provides several kinds of electricity plans, including fixed-rate and variable-rate plans, business plans, and 100% green energy options. You can compare TXU Energy plans on the Choose Energy marketplace by putting in your ZIP code.

Does TXU Energy require a deposit?

Depending on your credit score, TXU Energy might need a deposit when you sign up for your plan. Search our marketplace for no-deposit plans if you’d rather avoid this.

Will TXU Energy charge me a cancellation fee?

TXU Energy charges an ETF if you end your service before the end of your contract. The company charges $150 for 12-month TXU plans, $295 for 24-month plans, and $395 for 36-month plans.

How do I sign up for TXU service?

Sign up for a TXU Energy plan through the Choose Energy marketplace. Enter your ZIP code on this page to get started, then filter to explore available rates based on provider, green energy, rate type, and more. Once you find one that suits your needs, follow the “check availability” link to complete the process.

What is the best TXU Energy plan?

TXU Energy has many options; one is better for some people than others. To choose the best one for you, consider your budget, the type of plan you want, and your energy usage habits.

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