TXU Energy Plans, Rates and Reviews

TXU Energy is a popular Texas energy provider that sells energy plans to residents and businesses across the state. About 85% of Texas is deregulated, meaning residents in those areas can choose their energy provider. TXU is one of the best electric companies in the state, known for its high-quality customer service and numerous electricity options. You can find available TXU rates and plans in your area on the Choose Energy marketplace. Enter your ZIP code to start comparing electricity options from TXU Energy.

TXU Energy has reliable service and affordable electricity rates. If you are a new customer, you can take advantage of a 60-day satisfaction guarantee to make sure you enjoy your choice. The company also boasts a variety of electricity plans to fit the needs of many Texas households.

TXU energy plan offerings include: 

• Fixed-rate plans with terms from 12 to 36 months
• Variable-rate plans with month-to-month pricing
• Plans with 100% green energy
• 60-day customer satisfaction guarantee

At Choose Energy, we take the time to review each of our trusted providers to help you learn more about the energy company you’re considering. Browse our full list of electric provider reviews to explore more options.

TXU Energy received a 4.8 out of 5 in our scoring model. We review our providers based on their customer service ratings, business history, ability to change/cancel service, pricing information, transparency, and several other factors. Here’s how TXU’s score breaks down in our three main categories:

TXU Energy is one of the top energy providers in the state. We partner with trusted electricity companies at Choose Energy to feature providers who meet and maintain our criteria. TXU Energy excels in reliability, plan variety, affordability, and customer satisfaction.

Types of electricity rates offered by TXU Energy

TXU Energy offers fixed- and variable-rate plans to customers in its service areas. Learn about how these rate structures differ.

• Fixed-rate plans: With a fixed-rate plan, you pay a set rate per kilowatt-hour (kWh) for the electricity you use each month. Most fixed-rate contracts last between 12 and 36 months. This plan is best for those who want stability and protection from changes in the energy market. But, you may have to pay an early termination fee (ETF) if you cancel your contract before it expires.
• Variable-rate plans: These plans are ideal for consumers who do not want a lengthy contract. Your monthly rate changes based on the wholesale energy cost, so your electricity bills may fluctuate depending on energy demand shifts throughout the year. However, you can change plans anytime with a variable-rate plan without paying an ETF.

Enter your ZIP code to learn more about TXU Energy rates and plans in your part of Texas.

Green energy with TXU Energy

Like all electricity plans in Texas, every TXU Energy plan includes some renewable energy. The company also offers 100% green plan options. You can even “green up” any TXU plan, and the company will buy electricity or renewable energy credits to offset your energy usage. Learn about each plan’s renewable content by reviewing its Electricity Facts Label (EFL).

Moving or transferring service with TXU Energy

If you’re moving within TXU’s service area, you can transfer your plan by contacting TXU Energy directly. You can set up your new service on the same day or up to 90 days in advance. If you move to an area where TXU Energy does not operate, you can switch to a new provider without paying an ETF. Use the Choose Energy marketplace to explore new plans and find cheap electricity when you move.

Renting with TXU Energy

You can also sign up for a TXU Energy plan if you rent. TXU offers variable-rate plans, which can be an excellent choice for renters who want to avoid a long-term contract. You can also find TXU fixed-rate plans for terms as short as 12 months and transfer your energy plan whenever you move.

Cancellation fees

Most energy providers — including TXU — charge an ETF on their fixed-rate plans. You’ll likely have to pay a cancellation fee if you end your service before your contract is up (unless you’re moving out of your provider’s service area). The fee depends on your provider and the length of your contract. TXU Energy’s fees range from $150 to $395 for early cancellations.

Satisfaction guarantee

TXU Energy offers a 60-day satisfaction guarantee. If you’re unhappy with your plan, you can cancel within 60 days of your activation date without paying a cancellation fee. Before you cancel, the company will try to find a better fit for you in other TXU energy plans.

TXU Energy business electricity

TXU Energy offers personalized service and customizable plans for businesses of any size. TXU’s business plans have a 60-day satisfaction guarantee like its residential plans. Find out more about customized commercial electricity plan options and request a quote today.

Other TXU Energy initiatives

TXU Energy offers other unique benefits in addition to electric plans. Here are some of the company’s other programs and community initiatives:

• Home protection plans: TXU Energy offers a variety of home protection plans to cover your heating and cooling systems, appliances, plumbing, and electrical systems.
• Electric Vehicle (EV) Pass: If you have an EV, you can get 50% off your TXU Energy electricity rate every weeknight and all weekend.
• TXU Energy Aid: TXU Energy helps Texas residents struggling to pay their electricity bills.
• Trees Across Texas: TXU Energy has planted thousands of trees across Texas, many of which come from the TXU Energy Urban Tree Farm and Education Center.
• Energy in Action: The company’s employee volunteer program encourages its team members to give back to local communities.
• Energy Assistance Workshops: This program informs social service agencies about electricity service and assistance plans.

Customers can choose from several TXU electric plans with various rates and terms. The following are some of the most popular TXU plans on the Choose Energy marketplace:

Smart Edge 12 or 24

This 12- or 24-month fixed-rate TXU plan offers a bill credit of $30 for each billing cycle when you use more than 800 kWh in a given month. We recommend this plan if you consistently use at least this much energy. You will incur an ETF of $150 or $295 if you cancel your plan early, depending on the length of your plan.

Flex Rewards

This variable-rate plan allows you to renew monthly and receive a 3% cashback loyalty reward. As you are not locked into a specified term, there are no early cancellation fees, but your usage rate can vary monthly. This option is great for customers who want the flexibility of avoiding a contract.

Free Nights & Solar Days 12 and 24 (8 p.m.)

This fixed-rate plan uses 100% renewable energy. TXU will purchase solar energy credits to match your total electricity consumption. You can choose between a one- or two-year contract length.

Customers receive a 100% discount on all daily energy charges between 8 p.m. and 4:59 a.m. We recommend this plan to customers who spend more time at home in the evenings.

Smart Deal 12, 24, or 36

This fixed-rate plan can have a 12-, 24-, or 36-month contract. You can receive a Smart Savings bill credit of $30 for each billing cycle in which your usage exceeds 1,200 kWh. As with TXU’s other fixed-rate plans, you’ll pay an ETF for canceling early — $150, $295, or $395.

With roughly two million customers, TXU Energy serves many Texas communities. TXU Energy plans are likely available if you live in one of the following cities.

• AEP Texas Central: This service area covers Corpus Christi, Laredo, McAllen, and Victoria.
• AEP Texas North: This service area spans Abilene, San Angelo, and other towns in north-central Texas.
• CenterPoint: This service area includes the Houston metropolitan area.
• Oncor: This service area includes Arlington, Dallas–Fort Worth, Irving, Midland, Odessa, Tyler, and Waco.
• Texas-New Mexico Power: This service area includes the outer suburbs of Dallas–Fort Worth, and Houston, along with areas like Lewisville and Alvin.

Choose Energy makes comparing TXU Energy rates simple. Depending on where you live, your TXU rates per kWh can vary from different delivery fees charged by utility companies. That’s why it’s essential to search for electricity rates near you. Enter your ZIP code to get the most accurate plan and rate information.

Choose Energy simplifies starting or switching to a new plan. Keep these tips in mind while shopping on our marketplace.

Read the Electricity Facts Label. Check the EFL before selecting a power plan. For each plan, you’ll learn:

• Price per kWh based on how much electricity you use
• How much of the plan’s energy comes from renewable sources
• The plan’s ETFs, if applicable

Enjoy hands-off setup. Once you choose your plan, TXU Energy will complete the process with your utility or transmission and distribution service provider (TDSP). Your service won’t be disrupted during the switch.

Understand your electricity bill. Your bill will contain charges from TXU Energy for the electricity you use and from your utility or TDSP for delivering it to your home. The TDSP also maintains the power lines and restores outages. Contact your utility company (not your provider) if your power goes out.

Thanks to energy deregulation in Texas, homeowners and business owners can choose their energy provider. The Choose Energy marketplace streamlines this process by showing you available electricity rates and plans from energy companies near you, all in one place.

Enter your ZIP code if you’re ready to start shopping for an electricity company near you. You can filter for specific providers, types of plans, contract lengths, green energy, and more. Once you choose the right plan, you can sign up on our marketplace in just minutes.

If you want to save money on electricity, you can reduce your energy consumption by switching to more efficient appliances, sealing windows and doors, and reducing your HVAC usage. Another effective way to save is by switching to a more affordable energy plan. Learn more by checking our guide to lowering your electricity bill and using the Choose Energy marketplace to browse cheap electricity rates.

• Headquarters: Irving, Texas
• Bill pay:  Log in to your TXU account or call 800-818-6132
• Customer service: 800-818-6132
• Outages: Report to your utility company

What services does TXU Energy offer?

TXU Energy provides several kinds of electricity plans, including fixed-rate and variable-rate plans, business plans, and 100% green energy options. You can compare TXU Energy plans on the Choose Energy marketplace by putting in your ZIP code.

Does TXU Energy require a deposit?

Depending on your credit score, TXU Energy might require a deposit when you sign up for your plan. If you’d rather avoid this, search our marketplace for no-deposit plans with prepaid electricity.

Will TXU Energy charge me a cancellation fee?

TXU Energy charges an ETF if you end your service before the end of your contract. The company charges $150 for 12-month TXU plans, $295 for 24-month plans, and $395 for 36-month plans. One exception to this rule is if you move outside of TXU’s service area.

How do I sign up for TXU service?

Enter your ZIP code on our marketplace and then filter by provider. If TXU Energy is available in your city, you can select TXU and review available plans. Once you find a plan you like, sign up online in minutes or call our team for assistance.

Which TXU Energy plan is the best?

Since TXU Energy has so many options, the best plan will depend on your energy needs. Some plans may be better suited for certain households than others. To choose the best one for you, consider your budget, the type of plan you want, your usage level, and how long of a contract you can commit to.