About Gexa Energy
Gexa Energy is one of the many companies pushing to incorporate renewable energy across Texas. Headquartered in Houston, this electricity provider helps customers reduce their carbon footprint by sourcing energy from 100% green resources.
If you want to reduce your carbon footprint and secure a cheap electricity rate, Gexa Energy may be the best provider for you. Choose Energy’s free marketplace can help you learn more about Gexa Energy plans, rates, and reviews. We can also help you sign up for a Gexa Energy electricity plan in minutes when you enter your ZIP code on our site.
Why choose Gexa Energy
Gexa Energy provides plans for Texas residents sourced solely from 100% green energy. Some plans include a monthly credit when you use a certain amount of electricity.
Gexa Energy offerings include:
- Fixed-rate and variable-rate (month-to-month) plans
- Plans that offer discounted electric vehicle (EV)charging periods
- Plans that offer bill credits if you use a certain amount of energy per month
Everything you need to know about Gexa Energy
Gexa Energy is one of the leading energy providers in Texas, especially for green energy. It’s also a popular energy provider on the Choose Energy marketplace and meets our strict criteria. We vet each partner to confirm they are reliable, offer a variety of plans, and provide excellent customer service.
Types of rates offered by Gexa Energy
Like most other Texas electricity providers, Gexa Energy offers two types of energy plans: fixed-rate and variable-rate. Here’s how these electricity plan types work.
- Fixed-rate plans: You’ll have the same Gexa Energy rate throughout your contract. Gexa’s fixed-rate plans come in 12-, 24-, and 36-month term lengths. We recommend a fixed-rate plan for customers who prefer to have a stable and predictable energy bill.
- Variable-rate plans: A variable-rate plan means your Gexa Energy rate will fluctuate monthly based on changes in the energy market. When demand is lower, your rate will likely decrease. However, your rate will also spike as demand increases. These plans are best for renters or those who need the flexibility to switch their electricity anytime.
Type in your ZIP code to find Gexa electricity plans and rates.
No-deposit options from Gexa Energy
Although Gexa Energy does not offer no-deposit electricity or prepaid plans, you can waive the initial deposit if you qualify. Your eligibility is determined based on your credit score.
Green energy with Gexa Energy
Green energy plans use energy sources such as solar power and wind power that do not emit carbon emissions in the generation process. Gexa Energy’s residential plans use 100% green energy at no extra cost. Its parent company, NextEra Energy Resources, is one of the world’s leading renewable power generators from wind and solar sources.
Moving or transferring service with Gexa Energy
If you are moving to an area Gexa Energy serves, it’s easy to transfer your service to your new address. If Gexa Energy doesn’t serve your new neighborhood, you can disconnect your service without paying an early termination fee (ETF) and switch energy providers.
Renting with Gexa Energy
Gexa Energy also offers plans ideal for customers who only plan to use an energy provider for a short time. These variable-rate plans have no contracts or fees for switching providers. You can also explore Gexa Energy plans with term lengths that match your rental agreement.
Cancellation fees
There is no fee for canceling a variable-rate plan, but Gexa Energy charges an ETF if you cancel its fixed-rate plans before your contract expires. You’ll pay a $150 cancellation fee for a 12-month plan and $295 on 24-month and 36-month plans. But the company will waive the ETF if you move outside the Gexa Energy service area.
Satisfaction guarantee
Gexa Energy offers a 60-day satisfaction guarantee to new customers. You won’t have to pay the ETF if you switch to a different Gexa Energy plan within 60 days of starting your service.
Gexa Energy business electricity
Gexa Energy provides affordable energy plans to businesses of all types and sizes. Visit our business electricity page and submit the form to receive a customized commercial energy quote.
If you have a business in California, Gexa will start serving the state in the next few months. You can ask for a quote today.
Other Gexa Energy initiatives
Gexa Energy offers a variety of initiatives to help its customers make the most of their service. These include:
- Free smart thermostats: Customers who sign up for one of Gexa’s Energy Saver plans can receive two free thermostats with professional installation. To qualify, you must live in a single-family home in the CenterPoint or Oncor service territories.
- Green energy rewards: Customers who save energy during “Green Rewards Events” can earn credits toward their next energy bill.
- Free nighttime EV charging: Gexa Energy offers free EV charging overnight with select plans.
- Business energy solutions: Gexa Energy Solutions provides various energy efficiency solutions for businesses, such as lighting and HVAC upgrades.
Gexa Energy plans
Gexa Energy provides a variety of variable and fixed-rate energy plans designed to fit different customers’ needs. All residential plans use 100% green energy at no additional cost. As an authorized retailer, Choose Energy offers exclusive rates and promotions with Gexa Energy. Ready to find the best Gexa Energy plan for your needs? Here are some of your options on the Choose Energy marketplace.
Gexa Eco Saver Plus 12 and 24
This fixed-rate plan has a 12- or 24-month term and provides 100% green energy. Customers who use more than 1,000 kWh monthly receive a $125 credit.
Gexa Eco Saver Advantage 12
This 1-year fixed plan uses 100% renewable energy. If you use at least 1,500 kWh each month, you’ll get a $100 usage credit.
Gexa Eco Saver Lite 12
This 12-month fixed energy plan uses 100% green electricity. Customers get a monthly $50 usage credit if they use more than 500 kWh of electricity.
Gexa Solar Buyback Saver 24
This fixed-rate option is one of the best Gexa Energy plans for customers with solar panels. You’ll lock your rate for two years without worrying about market rate fluctuations, and Gexa will buy back any excess energy you generate in the form of bill credits.
Gexa Energy service areas
Gexa Energy serves deregulated areas throughout the state of Texas. The following utility companies serving these areas:
- AEP Texas Central: This service area includes the cities of Victoria, Corpus Christi, Laredo, McAllen, and Harlingen.
- AEP Texas North: This service area covers cities including Abilene, Vernon, and San Angelo.
- CenterPoint: This service territory includes the Houston metropolitan area.
- Oncor: This service area covers Arlington, Dallas–Fort Worth, Irving, Midland, Odessa, Tyler, Killeen, Wichita Falls, and Waco.
- Texas-New Mexico Power: This service area includes the cities of Carrollton, League City, Lewisville, Texas City, and Coppell.
Gexa Energy electric rates by location
Gexa Energy rates vary by where you live because transmission charges depend on your local utility company. Enter your ZIP code in the search field to find the most accurate Gexa Energy rates near you.
Gexa Energy reviews
Overall score | 4.6/5 |
Customer service | 4.5/5 |
Accessibility | 4.3/5 |
Plan options | 5/5 |
Choose Energy reviews each energy provider in our marketplace to help empower customers to find the best providers. We create our reviews based on customer service, accessibility, and plan options.
Gexa Energy has an overall score of 4.6 out of 5. Visit the Choose Energy reviews page for more detailed information.
Tips for best electricity plans
The Choose Energy marketplace makes it easy to switch to a new electricity plan. You can sign up online or over the phone, and your new provider will take care of the details — without interrupting your existing service.
A few things to remember
Learn about your plan. Read the Electricity Facts Label before making a final decision. For each plan, you’ll learn:
- Price per kWh based on how much electricity you use
- How much of the plan’s energy comes from renewable sources
- The plan’s early termination fees, if applicable
Enjoy hands-off setup. Once you choose your plan, TXU Energy will complete the setup with your utility or transmission and distribution service provider (TDSP). Additionally, there will be no service disruption when you change providers.
Understand your electricity bill. Your bill will contain charges from TXU Energy for the electricity you use and from your utility or TDSP for delivering it to your home. The TDSP also maintains power lines and restores outages. If there is a power outage near you, contact your utility company.
How shopping for electricity works
Residents and business owners can choose their electricity provider in states with deregulated electricity markets such as Texas. The Choose Energy marketplace is a free service that helps customers find cheap electricity plans by comparing the available rates and plans.
To get started, you can enter your ZIP code and explore the options in your area. You can filter the results based on provider, rate type, contract length, green energy, provider rating, and more. Once you’ve selected a plan, you can sign up in minutes.
Tips to lower your electricity bill
One of the easiest ways to reduce your utility bills is to reduce your electricity use. Upgrading to energy-efficient appliances, weatherizing your home, and turning off devices and appliances when not in use are all ways to conserve energy.
Customers may also be able to lower their bills by switching to another energy plan with lower electricity rates. Read our guide to lowering your electricity bills to learn more.
Contact Gexa Energy
- Headquarters: Houston, TX
- Bill pay: Log into your Gexa Energy account or call 1-866-961-9399
- Customer service: Call 1-866-961-9399
- Outages: Report power outages to your local utility company
Frequently asked questions about Gexa Energy
Will Gexa Energy require a deposit?
Gexa Energy doesn’t offer no-deposit or prepaid plans, but it may waive the deposit if your credit score is high enough. You must complete an application to determine whether you qualify.
Will Gexa Energy charge me a cancellation fee?
Although there is no fee for canceling a variable-rate plan, Gexa’s fixed-rate energy plans have an ETF. Gexa Energy charges a $150 fee for 12-month plans and $295 for 24-month and 36-month plans. If you move outside Gexa Energy’s service area, the company will waive the cancellation fee.
How can I pay my Gexa Energy bill?
You can pay your Gexa Energy bill online. You can also pay with an automatic monthly payment or bank draft.
What happens to my Gexa Energy plan if I move before my contract ends?
Notify Gexa Energy at 1-866-961-9399 to disconnect your service. If you have a variable-rate plan, there is no ETF. Gexa Energy will waive the ETF on a fixed-rate plan if you move outside its service area.
Is Gexa Energy better than Reliant Energy?
While each provider has their pros and cons, Gexa Energy scored higher than Reliant in our Choose Energy provider reviews. Gexa had a strong rating in the plan options section, bringing up its overall score. However, Reliant Energy is known for high-quality customer service and accessibility. The best provider for you will depend on your energy needs, usage patterns, and more.