Frontier Utilities Rates, Plans, and Reviews

Frontier Utilities has its headquarters in Houston, Texas, and it’s a retail electricity provider (REP) servicing customers in deregulated energy markets. If you’re a resident or business owner in Texas, New Jersey, Ohio, or Pennsylvania, you can purchase fixed-rate and variable-rate Frontier energy plans.

If you want to check out rates from Frontier Utilities in Houston or other parts of the Lone Star State, enter your ZIP code on this page today.

Frontier Utilities sells residential and commercial energy plans with flexible contract lengths. The company strives to provide reliable, personalized customer service and cost-effective rates for its customers throughout the four states it serves.

Frontier Utilities offers:

• Fixed- and variable-rate electricity plans
• Commercial energy plans
• Customer-centered features, like bill credits and low overnight rates for electric vehicle (EV) charging

Choose Energy partners only with dependable energy providers so we can build a trusted relationship with our users. The electric companies on our marketplace must meet our standards for reliability, customer service, affordability, and plan variety. Frontier Utilities fulfills these criteria, and we’re pleased to feature the provider on our site.

We select trustworthy providers based on features like:

• Reliable service
• Variety of plans
• Affordable rates
• Customer service and satisfaction

Types of rates offered by Frontier Utilities

As you browse Frontier energy plans on our marketplace, you’ll find fixed-rate and variable-rate plans.

• Fixed-rate plans: Your electricity rates will stay the same throughout a fixed-rate contract term. Plans with Frontier Utilities typically last 12–24 months. Fixed-rate plans are ideal if you want predictable energy costs, but they usually include an early termination fee (ETF) if you end your plan before the contract terms are finished.
• Variable-rate plans: In contrast, variable-rate plans do not include a contract — you can end your plan or switch providers at any time without paying an ETF. Your Frontier Utilities rate may change based on the wholesale price of energy on a monthly basis, meaning variable-rate plans are usually a better choice for the short term.

No-deposit options from Frontier Utilities

Frontier Utilities also offers prepaid energy plans if you prefer to avoid paying a deposit to start your plan. You may also bypass the initial deposit requirement if you meet certain credit thresholds or other criteria. Call Choose Energy at the number on your screen to learn more about Frontier’s no-deposit options.

Green energy with Frontier Utilities

Frontier’s plans contain 25.5% green energy. which is below the Texas state average of 31.1% for energy from renewable sources such as solar or wind power. You can learn how much renewable power is in your plan by referring to its Electricity Facts Label (EFL). Explore Frontier’s plans and compare them to 100% green energy options on the Choose Energy marketplace.

Moving or transferring service with Frontier Utilities

Are you preparing to move? You can take your plan with you if you’re an existing Frontier Utilities customer staying within the company’s service area. Otherwise, you may be able to switch to a different Frontier Utilities plan or sign up with another electricity company near you without paying an ETF.

Renting with Frontier Utilities

If you’re a renter, you can choose from several excellent Frontier Utilities plans, including 12-month fixed-rate and month-to-month variable-rate options. If you’re in a short-term living situation, you might find that variable-rate plans are ideal since you don’t have to sign a long-term contract. Otherwise, you can choose a fixed-rate plan with a term length that aligns with your lease.

Cancellation fees

Most providers require an ETF to cancel a fixed-rate contract early. Variable-rate plans don’t have these fees because they don’t have contracts. The Frontier Utilities cancellation fee is $150 for 12-month plans and $200 for 24-month plans.

Satisfaction guarantee

Frontier Utilities has a one-time Happiness Guarantee for new residential customers. If you’re dissatisfied with your new plan, you can switch to a different Frontier plan with no ETF within 60 days of signing up.

Frontier Utilities business electricity

If you own a company in a deregulated area, you can use Frontier Utilities for your business electricity needs. Learn more or start building your business energy plan by visiting Choose Energy’s commercial electricity hub.

Other Frontier Utilities initiatives

Frontier electric company customers who live in the CenterPoint Energy or Texas-New Mexico Power (TNMP) utility service areas may be eligible for a free CoolSaver A/C Tune-up. According to Frontier, this service is worth over $120 and can improve your air conditioning unit’s efficiency.

Community investment

The Houston-based energy provider has a long history of supporting its community. Over the years, Frontier Utilities has worked with many charitable organizations, including Habitat for Humanity, Workshop Houston, and Kicks 4 Kids.

You can choose from various Frontier Utilities Texas energy plans in the deregulated energy market. This power to choose makes it easier for you to find a plan for your needs. Here are a few plans you may find on our marketplace: 

Frontier Saver Max 12 and 24

These fixed-rate plans are available in either a 12-month or 24-month contract. Every month you use 2,000 kilowatt-hours (kWh) or more, you’ll get a $125 bill credit. If you cancel your plan before the contract ends, you’ll incur an ETF of $150 for the 12-month plan and $200 for the 24-month option. 

Frontier Saver Value 12

The Frontier Saver Value 12 is a 12-month fixed-rate energy plan. It offers a $50 usage credit for each month you use at least 500 kWh of electricity. You’ll pay a $150 early termination fee if you cancel this plan before your contract ends.

Frontier Saver Plus 12 and 24

Frontier’s Saver Plus 12 and 24 fixed-rate options are for customers using more than 1,000 kWh monthly. At this level, you’ll get a $125 bill credit. Canceling your plan will result in an ETF of $150 or $200 for a 12-month and 24-month contract respectively.

Frontier Utilities’ service area includes Ohio, Pennsylvania, New Jersey, and a significant presence in Texas. Frontier electric plans are in the following utility service areas in the Lone Star State.

• AEP Texas Central: This utility company serves communities south of Austin and San Antonio, including Corpus Christi and Laredo.
• AEP Texas North: This service area covers cities such as Abilene and San Angelo.
• CenterPoint Energy: CenterPoint serves Houston and its surrounding suburbs, including Cypress and Katy.
• Oncor Electric Delivery: This utility’s service area is focused on Dallas–Fort Worth and includes cities like Odessa and Waco.
• Texas-New Mexico Power: This company serves select cities across Texas, including Alvin and Lewisville.

Frontier Utilities rates vary depending on where you live because utility companies charge transmission fees based on location. So you may pay a different rate on the same plan as someone in another part of Texas. Therefore, it’s essential to specify your location when searching for Frontier energy in Texas. Otherwise, you could find inaccurate prices and plans. Search using your ZIP code to explore the latest energy rates near you.

At Choose Energy, we strive to provide a careful review for each provider we feature. We’ve broken down our scoring model into three main categories:

• Customer service
• Online accessibility
• Business history

Using these criteria, Choose Energy assigns impartial reviews to top electricity providers in Texas. Frontier Utilities has an overall score of 3.8 out of 5. To learn more about electric provider reviews, browse our full list here.

If you want to compare Frontier Utilities plans with other electricity companies near you, Choose Energy streamlines the process. Enter your ZIP code to find a new plan. Your new provider will handle the setup process once you sign up. 

A few things to remember

Review your plan. Before signing up for a plan, don’t forget to read the EFL. It will cover important details about your plan, including: 

• Your electricity rate per kWh used
• How much of your energy comes from renewable sources
• Early cancellation fees

Let your provider handle the setup. After you’ve signed up for a new Frontier plan, the provider will contact your utility company and set up your service. You shouldn’t experience any power interruptions if you’re switching from another electric company.

Get familiar with your electricity bill. Your power bill will include charges from Frontier Utilities for your energy usage and transmission fees from your utility. In addition to delivering electricity to your property, utility companies also maintain power lines and fix outages.

You can pick your energy provider when you live or own a business in a deregulated city. With so many power companies in the market, finding the best one for you can take a lot of research. To help you with the process, Choose Energy offers a no-cost marketplace where you can compare providers in your area and sign up for a new plan.

Get started by entering your ZIP code on this page. You’ll get a list of electricity rates near you, which you can sort and filter to align with your needs. After you’ve explored the plans and chosen your preferred option, you can sign up online or over the phone in just a few minutes.

Reducing your energy consumption is the best way to lower your power bill. Unplugging appliances and electronics you’re not using, maintaining your HVAC system, and sealing up drafty areas in your home are all great ways to do this. You can also lower your electricity bill by switching to a plan with a cheaper electricity rate.

• Headquarters: Houston, TX
• Bill pay: Log in to your account online or call 1-866-926-8192.
• Customer service: Call 1-866-926-8192 or email care@frontierutilities.com.
• Outages: Report to your utility company.

What are Frontier Utilities’ business hours and the best numbers to call?

You can reach Frontier Utilities between 7 a.m. and 6 p.m. CT (Monday–Friday) or 8 a.m. and 5 p.m. CT (Saturday) by calling 1-866-926-8192 or emailing care@frontierutilities.com.

How can I compare plans and rates from Frontier Utilities?

After you’ve provided us with your ZIP code, go to the search filter section and select “providers.” You can then choose Frontier Utilities as an option. You’ll see all the Frontier rates available in your area and you’ll be able to read about each plan. Then you can choose the Best Frontier plan for your needs.

How long has Frontier Utilities been in business?

Frontier Utilities was established in 2008. However, it relocated to Texas after it was sold in 2012. Since then, the company has been headquartered in Houston.

What happens to my Frontier Utilities plan if I move before my contract ends?

If you’re moving within Frontier’s service area, you can contact the company ahead of time and take your plan with you. If you move outside of Frontier’s service area, you can cancel your plan without paying an ETF.

What is the best Frontier Utilities plan?

That will depend on your energy needs and usage. If you use a lot of energy, Frontier’s fixed-rate plans with bill credits for using more than 1,000 or 2,000 kWh could be a good choice. Customers requiring more flexibility may prefer a variable-rate plan. The great benefit to energy deregulation is that everyone gets to choose what the best plan is for their specific needs.